General FAQ's
Some fixtures do, others don’t—it’s listed on each product page.
Yes, we carry a wide selection of energy-efficient LED fixtures.
Reach out—we can often special order from our supplier network.
Yes! If you find the same product at a lower price from an authorized retailer, let us know and we’ll gladly match it. We work hard to ensure our prices are among the lowest on the market, but if you spot a better deal, simply reach out—we’ll make it right.
- Yes, we have trade pricing available—reach out to our sales team for details.
Shipping
We ship across Canada and the United States.
Most in-stock items ship within 3–5 business days. If there are any delays, we will contact you immediately to provide an update and revised shipping timeline.
Shipping is free on orders over $100. Otherwise, shipping costs are calculated at checkout. Some larger fixtures may require oversized packaging. In these cases, an additional oversized box shipping fee may apply. The exact fee will be calculated at checkout and shown before you complete your order.
Yes, once your order ships, you’ll receive a tracking number by email.
Yes! If you’re near our store, you can choose free in-store pickup at checkout.
Returns
Unopened, unused items or "original condition fixtures" can usually be returned within 30 days. See our full return policy for details.
Final sale items cannot be returned or exchanged.
Yes, all of our fixtures are backed by the manufacturer’s warranty.
Contact us within 48 hours of delivery with photos, and we’ll arrange a replacement.
- If your order hasn’t shipped yet, yes! Contact us as soon as possible.